Privacy Policy
Last Updated: June 2026
Welcome to Knitting House Atelier (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our digital knitting patterns, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Information You Provide
When you place an order, contact us, or subscribe to our newsletter, we may collect:
- Name
- Email address
- Billing information
- Country or region
- Order details
- Any information you voluntarily provide through contact forms or email communications
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referral sources
- Usage and analytics data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver purchased PDF knitting patterns
- Provide customer support
- Respond to inquiries
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send marketing communications if you have opted in
3. Payments
Payments are securely processed through trusted third-party payment providers such as PayPal.
We do not store or have access to your complete payment card information. Payment information is processed directly by the payment provider according to their own privacy policies.
4. Digital Product Delivery
When you purchase a digital knitting pattern, your email address is used to deliver download links, order confirmations, and important purchase-related information.
5. Cookies
Our website may use cookies and similar technologies to:
- Ensure proper website functionality
- Remember user preferences
- Analyze website traffic
- Improve user experience
You can disable cookies through your browser settings, although some website features may not function correctly.
6. Third-Party Services
We may use trusted third-party services, including:
- WooCommerce
- PayPal
- Website hosting providers
- Analytics providers
- Email marketing services
These services may process certain personal information as necessary to provide their services.
7. Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to processing
- Withdraw consent where applicable
- Request a copy of your personal data
To exercise these rights, please contact us.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
13. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Email: knitinhouse@gmail.com
Website: https://knittinghouseatelier.com
Thank you for visiting Knitting House Atelier.